FREQUENTLY ASKED QUESTIONS
We are regularly asked several questions, we have grouped them here to help you better. Do not hesitate to contact us if you have any further questions.
WHAT ARE THE ELIGIBILITY REQUIREMENTS?
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Be 18 years of age or older
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Being a European resident
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Being of good character means honouring a commitment.
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Have a minimum monthly income of 1.000€.
WHAT DOCUMENTS DO I HAVE TO PROVIDE?
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Double-sided scanned IDs.
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Copy of a bank statement.
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Last electricity bill or any other equivalent document that can prove your address.
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Last pay slip or any other document that can justify your monthly income.
WHAT ARE THE PROPOSED INTEREST RATES?
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The annual, fixed interest rate ranges from 2% to 3%.
DURATION OF THE LOAN.
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The term of your loan cannot exceed 40 years.
START OF MONTHLY WITHDRAWALS.
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They start between 60 days (2 months) and 90 days (3 months) from the day the borrower receives the full amount of the loan.
HOW LONG WILL IT TAKE ME TO FIND OUT IF I'M ACCEPTED?
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Once your request is completed, you will receive a response within one business hour.
HOW FAST CAN I GET MY MONEY?
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Thanks to our exclusively online service, it is possible to receive your money within 72 hours of signing the contract. Regular deposits can take from 24 to 48 business hours.
IS THE PROCESS SECURE AND CONFIDENTIAL?
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Yes, we exceed the highest industry standards and your request is 100% confidential.
CAN I MAKE A PREPAYMENT?
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Of course, it is possible to pay off your loan at any time. All you have to do is contact us to obtain your balance and proceed with early repayment.
HOW DO I APPLY?
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You can apply for a personal loan directly on our website using our web form.
I FILLED OUT THE FORM AND IT DOESN'T WORK?
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First make sure that all fields are filled in with the correct information. Incorrect or incomplete information will automatically prevent the form from being sent. If the problem persists, please send us an e-mail.
CAN I DEFER A PAYMENT?
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No problem, you must contact us 72 business hours before the date of the payment you wish to postpone.
IN CASE OF NON-PAYMENT, WHAT WILL HAPPEN?
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You must first contact us. In the event of repayment difficulties, your insurance will cover the temporary or full repayment of your loan.
LOAN AGREEMENT AND INSURANCE
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The borrower will be required to sign a loan agreement and a credit insurance certificate. The insurance covers you in case of death, total and irreversible loss of autonomy, total incapacity to work due to illness or accident (n°0081 FACL), and loss of employment due to compensated layoff.
WHO IS KOLATZKI INVEST?
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Kolatzki Invest is an intermediary in participatory finance (IFP). IFPs are new players in the field of financial services that will emerge in 2014. We are not a bank, we offer loans that are financed by private investors.
HOW MUCH CAN WE BORROW AND FOR HOW LONG?
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We offer loans for amounts between EUR 2,500 and EUR 5,000,0000; the repayment period varies between 1 and 40 years.
WHO CAN BORROW?
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Kolatzki Invest is open to all individuals over the age of majority. A rigorous study of each file is carried out before accepting files on the platform.
WHY AM I BEING ASKED FOR MY I.D.?
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For regulatory reasons, Kolatzki Invest is required to verify the identity of its customers - this is called KYC (Know Your Customer).
WHY AM I BEING ASKED FOR MY IBAN?
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The IBAN is the identification number of your bank account. We need it to transfer funds directly to your bank account if your loan application is accepted.